Read the attached
Chapter 9. Improving Quality in Health Care Organizations.
Chapter 10. Strategic Thinking and Achieving Competitive Advantage.
Type a 3-page paper regarding:
1.what you thought was the most important concept(s), method(s), term(s), and/or any other thing that you felt was worthy of your understanding.
2. Define and describe what you thought was worthy of your understanding in half a page, and
3. Then explain why you felt it was important, how you will use it, and/or how important it is in healthcare management and administration.