white paper on ebay hack

Now that you have a better understanding of various aspects of organizational behavior from the reading in the previous step, select an organization from this Organization Description list. The descriptions include an overview and key information about the organization, as well as information about a breach or attempted breach. Also, read this cybersecurity field overview; be sure you consider how each of the nine roles do or could apply as you review the case study. Your team can choose one of these cases or look for other options.

In response to the case study, your team will write an instructive white paper (6 – 8 pages) that analyzes a company’s management and leadership environment in a particularly challenging period. Your paper should:

  1. review the issues of the case study as background for the events relating to the role of the leadership and teams
  2. analyze the leadership practices of the organization in the case study, and define the practices that leaders used to create collaborative and successful teams, or failed to effect successful working relations resulting in negative conditions
  3. analyse the impact of the most relevant one or two of the nine cybersecurity role listed in the overview above
  4. propose remedial principles and practices that the organization might adopt to enable a better outcome

After the paper is written, you will create a one-page executive summary of the paper.

Company facts: EBay administers e-commerce platforms that connect buyers with sellers of general merchandise. Two of its affiliated companies are PayPal and StubHub. There are about 11,600 employees at eBay, and the company in 2015 reported an annual revenue of $8.9 billion.

Leadership: Devin Wenig is president and CEO.

Mission/vision: “Our mission is to be the world’s favorite destination for discovering great value and unique selection.”

The breach: Between February and March 2014, eBay experienced a database breach that went undetected for almost three months. The compromised information included encrypted passwords and other personal information about the customer, but no financial information. In addition, researchers at New York University discovered later in 2014 that a site user could see a buyer’s private purchases. Other cross-scripting vulnerabilities have been reported. A class action lawsuit filed against the company after the initial breach was dismissed in 2015.


EBay. (2016). Who we are. Retrieved from https://www.ebayinc.com/our-company/who-we-are/

Kelly, G. (2014, May 21). eBay suffers massive security breach; all users must change their passwords. Forbes. Retrieved from http://www.forbes.com/sites/gordonkelly/2014/05/21…

Kline, D. (2014, July 22). Latest eBay data breach shows deeper security concerns than reported. Motley Fool. Retrieved from http://www.fool.com/investing/general/2014/07/22/l…

Kovacs, E. (2016, January 12). XSS flaw exposed eBay users to phishing attacks. SecurityWeek. Retrieved from http://www.securityweek.com/xss-flaw-exposed-ebay-…

Schwartz, M. J. (2015, May 5). eBay breach-related lawsuit dismissed. BankInfo Security. Retrieved from http://www.bankinfosecurity.com/ebay-breach-relate…

Yahoo! Finance. (2016). eBay Inc. Retrieved from https://finance.yahoo.com/q/ks?s=EBAY+Key+Statisti…

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